Shana is a Team Leader at Flowz Staffing, overseeing Executive Assistants, Customer Service Representatives, and Insurance Agents in a fast-paced remote environment. She ensures team performance, timely task completion, and strong client satisfaction.

Known for her direct, results-driven approach, Shana keeps her team accountable and on track while quickly identifying and addressing performance gaps to protect client relationships and retention.

She leads with both clarity and compassion, balancing high standards with hands-on team support.